Setup guides

Thank you for choosing Aromely. Which diffuser do you have?

Pick your model for its step-by-step guide. Every guide covers the box, adding the oil, the app and — for HVAC models — the air-supply connection. If you get stuck, we are a call away, Monday to Friday 9 AM–5 PM EST.

October Sale: 20% off every refill, applied automatically at checkout for a limited time, plus 5 free 20 ml fragrance bottles ($50 value) on orders of $250+. Shop refills →

Support Mon–Fri 9 AM–5 PM EST 866-276-6359 support@aromely.com
Every app-connected model

The app steps are the same for all of them.

  1. Get the Aromely app from the App Store (iPhone) or Google Play (Android), sign in with your email and allow Bluetooth when asked.
  2. Tap Find nearby diffusers, then tap your diffuser in the list.
  3. Tap + Add schedule: pick the days, the start and end time, the diffusion and pause time, then Apply Schedule.
  4. For help, tap the headset icon — it shows our number and your Service Tag.
Aromely app — Find your diffuser screen
Your first refill

A full bottle lasts on average 1–3 months.

How long depends on the intensity you set and how many hours a day it runs. When it runs low, refill with the size that fits your model — or subscribe and save on every bottle.

Need a hand?

Call us Monday to Friday, 9 AM – 5 PM EST. Outside those hours our virtual assistant may be able to help.