FAQs
All our orders are shipped from USA, we usually ship within
24 hours after the order is received.
We offer email, phone and chat support.
We offer 30 days NO QUESTION ASKED return policy. Meaning that if you for any reason
you are not satisfied with your order, we will refund 100% of your money.
We recommend using our oils as they are formulated specifically
to work with our diffusers however as long as you use high quality oils the diffusers
will work just find with other brands.
- Empty Remaining Oil: Carefully pour out any leftover oil from the diffuser bottle.
- Fill with Isopropyl Alcohol: Add high-concentration isopropyl alcohol, ideally between 91% to 95%, to the bottle. This concentration is effective for dissolving stubborn oil residues.
- Run the Diffuser: Set your diffuser to a high-intensity setting and let it operate for about 30 minutes. The alcohol will help to cleanse and sanitize the interior components.
- Empty the Alcohol: After 30 minutes, turn off the diffuser and safely dispose of the isopropyl alcohol.
- Drying: Allow the bottle and diffuser components to air dry completely. It's crucial to ensure no alcohol residue remains before the next use.
- Refill and Use: Once everything is dry, you can refill the diffuser with your preferred oil and use it as usual.
This cleaning method is a good practice to maintain your diffuser, especially if you frequently change oils or notice a decrease in performance.
The lifespan of an Aromely oil bottle varies and typically ranges between 1 to 3 months. This duration is influenced by several factors, including:
- Type of Diffuser: Different diffusers consume oil at varying rates.
- Intensity Settings: Higher intensity settings use more oil.
- Usage Frequency: Regular use for several hours a day will deplete the bottle faster.
Given these variables, it's challenging to predict an exact timeframe. However, on average, users can anticipate their Aromely oil bottle to last anywhere from one to three months under normal usage conditions.
You may also like

Bringing Nature to your Life
Aromely
A way to be more in tune with the natural world. A way to live more in the present moment. We want you to be able to feel better, live better, and love better every day. That's why we created Aromely Essential Oils with three simple ingredients: pure plant oils, pure plant essences, and a bunch LOVE!
You deserve to feel amazing, and we want you to experience that in your home or office. That's why Aromely diffusers are designed to be aesthetically pleasing, modern, and functional. We're always looking for ways to improve and we're committed to bringing you beauty and technology, together.




We stand by our products 100%. If you're not happy with it, we're not happy. We're committed to providing high-quality customer service and support for all our customers. We truly want our customers to leave us with a smile. Give us a try today!